Safe Reopening

COVID-19 Health & Safety Measures

Your safety and the safety of our staff is our highest priority. We have implemented a series of measures in accordance with guidance issued by federal, state and local authorities to ensure the well-being of our guides and guests who join our walking tours which have resumed in Phase 4 of NYC’s reopening. Please see below:[/vc_column_text][/vc_column][/vc_row]undefined undefined undefined Guide Training
All of our guides have been specifically trained on how to safely conduct walking tours in the current health context. This includes all the measures below and much more, such as no longer passing visual materials to guests but instead showing them from a distance, how to sanitize their equipment after each tour, and more.

Reduced Capacity
We now only accept up to 10 guests on our walking tours, a 33% reduction from what were allowing prior to the pandemic. We are not increasing our prices, and are still paying our guides the same rate because we believe that is the right thing to do.

Mandatory Masks
All our guides and guests above 2 years old are required to wear a mask during the length of the tour. Please bring your own mask.

Social Distancing
We adapted the route of our tours to allow for social distancing, this means less busy sidewalks and more stops in spacious areas.

State-of-the-art radio system
We are equipping all our guests and guides with a state-of-the-art wireless radio-guide system which allows to maintain social distancing. Guests will be able to hear our guides perfectly even while standing many feet apart in a loud environment.

Sanitized equipment
Our state-of-the-art radio-guide system is sanitized between each use.

Contactless Booking and Check-In
All our guests are invited to book our tours via our website, as we no longer allow in person booking or cash payments. With contactless check-in at our tours, there is no need to bring print-outs of your tickets or show your tickets. All we need is your name.

Outdoor Tours
We have increased our offering of outdoors tours as it is the safest place to gather at the moment.

Discounted Private Tours
Not ready to join a tour with other people yet? Our private tours now start at $175 instead of $350. You’re welcome 🙂

We are closely monitoring the evolution of the virus and the guidance coming from the federal, state and local authority and are making regular updates to these measures. If you have any questions about it, you can email us at tours@untappedcities.com and we’ll be in touch!

Ready to Book a Tour?

Any questions? We’re here to help.