A fabulous adventure exploring Grand Central and Penn Stations and the NY Subway! I scheduled 2 private tours for my husband and our 13 year old grandson, the Secrets of Grand Central Station and The Remnants of Penn Station at 2 separate times on one day, both with Justin. Justin suggested it might be more fun for our grandson if we combined the tours and rode the subway to include the secrets of the NY Subway, usually offered as a separate tour. The resulting tour was fabulous! Justin's sensitivity to what our grandson would enjoy most was spot on, and his visuals brought it all to life. My husband and I were thrilled with Justin's attention to detail, his personable manner and genuine knowledge of and enthusiasm for his subject matter. Our grandson, a real train enthusiast, hasn't stopped talking about it yet, and neither have we. Justin combines all the perfect traits of a guide, and anyone able to schedule a tour with him will have a most memorable experience. His give aways at the end of pictures of Penn station before and after, etc. will be lasting mementoes of our wonderful experience. Untapped tours is amazing with its unique offerings, excellent guides and ease of scheduling.

Been living in NYC for a few years now & I still have so much to learn thus going to this tour was really fun. I forgot the name of our tour guide, I don[t think he introduced himself. But you can tell he is quite knowledgeable. There was group who came in quite late tht disturb the tour a bit, the guide was as gracious as was possible in that situation. I applaud him for that. (Being late & then interrupting the guide was a bit disrespectful.) I think the audio could be better. I absolutely like that he carried old pics of what NY subway used to look like, makes it more engaging. The highlight is having a glimpse of the Old nYC city hall subway station as our subway car slowly passed it. I would recommend this tour 😀

A nice intro tour. Mandy was great, we enjoyed seeing where the subway system began.

Justin was extremely knowledgeable about the subway history. This was a great experience!

Wonderful, informative Mandy was so knowledgeable- you will learn so many cool things about the city ok this tour. Not just about the subway. Please not they do not go into the old city hall station. Only one outfit can and they aren’t open currently (as of April ‘21).

Mandy.. Subway walking tour Went yesterday on walking subway tour w Mandy. She is excellent. Extremely knowledgeable about subject and NYC history as well. Looking forward to next tour.Highly recommend Mandy on any walking tours given by her.

Going Dutch Around Lower Manhattan Good morning! A tip of the beaver pelt hat to Ms. Mandy Edgecombe and her extraordinary breadth and wealth of knowledge about historic Dutch New York and its progenitors. Her enthusiasm for her subject was, dare I say, contagious, with a healthy dose of good-natured humor. She was evidently and easily comfortable working with the vast age disparity in our assemblage, from the NYC 4th grader and his family viewing first-hand his current virtual social studies curriculum, to our own elder Dutch Masters-styled foursome. Although the edifices of that period no longer exist, and the only structural remnants of those days are the in-ground cisterns and the pieces of the wall from the old fortifications in the South Ferry subway station, she vividly resuscitated the muck & mercantile lifestyle that dominated that period of our city's history. Thank you for making her available to us, and we look forward to more of Ms. Mandy. Well worth the wampum.
Richard A. Benson

Absolutely awesome! Took the Secrets of GCT tour with Justin this weekend and have done a private Subway tour with Justin in the past. Both were AMAZING. The tours are well planned out and chock full of interesting information. Justin is enthusiastic, very knowledgable and comes with visual aids/pictures including photos he has taken himself that really amplify the experience. You know you are learning from someone who has a passion for the secrets and history of NYC. Justin is approachable and makes sure everyone has a great experience. He texts prior to the tour to make sure you are appropriately prepared to get the most out of the tour and comes prepared with sanitized earpieces to ensure that everyone can hear him despite the loudest of subway trains or train announcements. Will definitely be taking more Untapped tours in the future and would not hesitate to recommend this group to anyone!!

One of the best NYC tours (especially for NYC natives) This was the best local NYC tour I'd been on in years (and I live in NYC). The tour should really be called "The History and Secrets of the NYC Subway." I thought Justin was great -- he knows so much, but he didn't overwhelm you -- he knew exactly how much information to give and truly the most interesting stuff. At two hours, it was just perfect. All I kept thinking was -- I can't wait to show off my new subway knowledge to my friends and kids. It was 100% cool.

Learned many fascinating things about the NYC subway system that I had absolutely no idea about. Loved all the personal background an inside stories, and how he pointed out things in the stations and explained why they were there and who put them there.
Wonderful tour

We did the tour with Heather, an architect and New Yorker of many years. She was awesome! She was so knowledgeable, friendly and funny, and the group enjoyed being quizzed about the facts and timeline of the New York subway details. She even showed us the hidden gems and lesser-known nooks and crannies of the subway stations we stopped by. A highly recommended experience!

Our tour with Justin was fascinating and gave us a much better understanding and appreciation of the nyc subway system. I’ll,from now on, feel a little smug knowing I have “secret, insider knowledge” about the history surrounding the subway and all its secrets whenever I’m aboard.

This is a great tour! Is you saw New York above ground, you should definitely see New York underground. Our guide was super enthusiastic and knew absolutely everything.

Wow, had such a great time on this tour! Justin was an awesome guide, and I loved the insider's view and random trivia about the city subway and all the abandoned stations!

What an urban adventure! Justin was knowledgable, interesting and engaging, we learned so much - not just of the NY subway system but of NY's history and the city in general. Highly recommend!

Such a cool tour! We got to see abandoned train stations from the subway that I would never have noticed on my own, learn about how the city is all connected, and how the subway system came to be. The tour is a fun underground exploration through Manhattan with awesome visuals. Justin made everything exciting and welcoming. This is a great tour for visitors or locals, or both!

This tour was amazing! Mandy is a fantastic guide who made the history of the subway fun and engaging by showing us old tokens and telling interesting stories about all of the stops we made. I would highly recommend this tour for anyone visiting NYC, or even for New Yorkers, it gave me a new appreciation for the subway.

Taking this tour made me realize all of the history and art I was passing just getting in and out of the subway. Justin pointed out so many cool things and had great stories to tell as we rode between stops. I definitely look at the subway now in a whole new light.

Loved learning about the history of the subway. The guide pointed at many things which I would never have seen on my own

As a New Yorker, I'm usually trying my best to get out of or avoid the subway. I did this tour with friends from out of town, and it was actually really good. I came out with a better appreciation for the intricacy of the subway and fun facts about the art in the stations. Justin also did a good job of keeping the group together while navigating the subway and all the characters you can run into. Definitely worth it.