What a great tour! Alexis did a great job showing us all about the subways - the origins, the ghost stations anbd art work we may have missed.

Subway tour Fun, informative and interesting. Our guide was full of fun details and photos - we rode the subway and got to see the closed City Hall stop. Our group was fun and I’d highly recommend doing the tour.

Great Tour Such an interesting tour. Our guide (unfortunately I forgot his name) was great and incredibly knowledgeable. I highly recommend this tour for anyone who wants to know more about the history of one of the oldest subway systems in the country and for transportation buffs.

Must do for transit and history fans There is always something new to learn in NYC and this tour was a great addition. I enjoyed both being outside with a small group (ours was 14) and underground, amid everyday passengers. AJ was full of humor, knowledge, and commentary - very relaxing and social while being informative and engaging. Having ear pieces was clutch as they allowed us to move as a group and not fear we were missing a fun part of the conversation. I also appreciated the visual aids and historical pictures. Not too long or too short but just right at 120 minutes.

Our guide Richard was a great storyteller and knew quite a lot about the subway system. He first gave us a historical overview of the system, then took us down to ride the subway to several stations. He showed us art installations at the stations and even a closed down station. I highly recommend the tour.

Wonderful STAND CLEAR OF THE CLOSING DOORS!

Amazing experience! AJ was a wonderfully educated (and fun!) guide who had us all geeking out on NYC's subway system. As a native New Yorker (who thinks he knows it all, as most of us NY'ers do), he surprised us with tons of cool little known facts that I had no idea I needed to know. Totally recommended!! You will not be disappointed. Robert V.

Subway trip through time Richard was a great guide for our family of railfans. Recommend reading about the early NYC subway history before the trip to enrich this experience.

Great Experience! I've lived in New York for ten years and I was looking to do something fun and different. The experience was a lot of fun and instructive. I got to see the subway in a new way. the tour guide was very knowledgeable and friendly.

The tour was super informative. I had no idea all the intricate details of the subway system from its start to its finish and then some of its demise. Our tour guide was very informative and kept a nice pace within the tour. I really loved that we were provided with an ear piece. Sometimes I go on tours and I struggle to hear the guide. I enjoyed this very much.

I really enjoyed learning about NYC's subway while riding it. Very insightful. Highly recommended.

Great tour! We earned much about the subway that we hadn't known previously despite being locals.

Great history lesson on both the subway and NYC as a whole. Any history buff will enjoy this and I left still learning a ton!

A fabulous adventure exploring Grand Central and Penn Stations and the NY Subway! I scheduled 2 private tours for my husband and our 13 year old grandson, the Secrets of Grand Central Station and The Remnants of Penn Station at 2 separate times on one day, both with Justin. Justin suggested it might be more fun for our grandson if we combined the tours and rode the subway to include the secrets of the NY Subway, usually offered as a separate tour. The resulting tour was fabulous! Justin's sensitivity to what our grandson would enjoy most was spot on, and his visuals brought it all to life. My husband and I were thrilled with Justin's attention to detail, his personable manner and genuine knowledge of and enthusiasm for his subject matter. Our grandson, a real train enthusiast, hasn't stopped talking about it yet, and neither have we. Justin combines all the perfect traits of a guide, and anyone able to schedule a tour with him will have a most memorable experience. His give aways at the end of pictures of Penn station before and after, etc. will be lasting mementoes of our wonderful experience. Untapped tours is amazing with its unique offerings, excellent guides and ease of scheduling.

Been living in NYC for a few years now & I still have so much to learn thus going to this tour was really fun. I forgot the name of our tour guide, I don[t think he introduced himself. But you can tell he is quite knowledgeable. There was group who came in quite late tht disturb the tour a bit, the guide was as gracious as was possible in that situation. I applaud him for that. (Being late & then interrupting the guide was a bit disrespectful.) I think the audio could be better. I absolutely like that he carried old pics of what NY subway used to look like, makes it more engaging. The highlight is having a glimpse of the Old nYC city hall subway station as our subway car slowly passed it. I would recommend this tour 😀

A nice intro tour. Mandy was great, we enjoyed seeing where the subway system began.

Justin was extremely knowledgeable about the subway history. This was a great experience!

Wonderful, informative Mandy was so knowledgeable- you will learn so many cool things about the city ok this tour. Not just about the subway. Please not they do not go into the old city hall station. Only one outfit can and they aren’t open currently (as of April ‘21).

Mandy.. Subway walking tour Went yesterday on walking subway tour w Mandy. She is excellent. Extremely knowledgeable about subject and NYC history as well. Looking forward to next tour.Highly recommend Mandy on any walking tours given by her.

Going Dutch Around Lower Manhattan Good morning! A tip of the beaver pelt hat to Ms. Mandy Edgecombe and her extraordinary breadth and wealth of knowledge about historic Dutch New York and its progenitors. Her enthusiasm for her subject was, dare I say, contagious, with a healthy dose of good-natured humor. She was evidently and easily comfortable working with the vast age disparity in our assemblage, from the NYC 4th grader and his family viewing first-hand his current virtual social studies curriculum, to our own elder Dutch Masters-styled foursome. Although the edifices of that period no longer exist, and the only structural remnants of those days are the in-ground cisterns and the pieces of the wall from the old fortifications in the South Ferry subway station, she vividly resuscitated the muck & mercantile lifestyle that dominated that period of our city's history. Thank you for making her available to us, and we look forward to more of Ms. Mandy. Well worth the wampum.
Richard A. Benson

Absolutely awesome! Took the Secrets of GCT tour with Justin this weekend and have done a private Subway tour with Justin in the past. Both were AMAZING. The tours are well planned out and chock full of interesting information. Justin is enthusiastic, very knowledgable and comes with visual aids/pictures including photos he has taken himself that really amplify the experience. You know you are learning from someone who has a passion for the secrets and history of NYC. Justin is approachable and makes sure everyone has a great experience. He texts prior to the tour to make sure you are appropriately prepared to get the most out of the tour and comes prepared with sanitized earpieces to ensure that everyone can hear him despite the loudest of subway trains or train announcements. Will definitely be taking more Untapped tours in the future and would not hesitate to recommend this group to anyone!!