Behind-the-Scenes Steinway Piano Factory Tour
Photos by Michelle Young
See how Steinway Pianos are made on a behind-the-scenes tour of the Queens factory, and gain exclusive access to the secret piano vault!
- Witness the process of how Steinways are handcrafted, from the selection of raw wood to their final tuning
- Step inside the hidden piano vault where some of the finest pianos are on display in a custom-designed setting
- Learn about piano-making techniques from 1880 that are still used today
About the event:
The Steinway Piano Factory in Queens is one of only two factories in the world that produce the company’s highly acclaimed pianos. At this sprawling outpost in Queens, 250 workers meticulously handcraft world-class instruments using methods that have been employed since the 1870s along with innovative new manufacturing processes that have been discovered over the past two centuries.
On this tour, you’ll get a behind-the-scenes look at what goes into making a Steinway. Insiders will also be treated to a rare peek into the off-limits piano vault. Only four people in the company have access to the vault with a biometric scanner! Insider, you’ll find the most rare and unique pianos set up in custom displays.
How do I sign up for this event?
If you are not an Insider yet, become an Insider today and join this event!
If you are an Untapped New York Insiders, simply login to your Insider account using the round icon in the bottom right corner of this screen. Once logged in, click on the “Book Now” button to book this event!
How many tickets can I reserve?
If you are an Insider level member ($20/month), you can reserve 1 ticket to this event. Explorer level members ($30/month) can reserve 2 tickets. If you are a Virtual level member but would like to attend, it’s easy to upgrade your account here!
Can’t login to your Insiders account?
Please make sure you are trying to sign in with the correct email address. If you have more than one email address please try logging in with all of them, that will solve this issue 99% of the time. Check out our FAQ for videos and more help documents.
The event is sold out?
In-person Insider tours may have limited capacity and are booked on a first come, first served basis.
But don’t worry! Sometimes spots open up closer to the event date if there are cancellations. We also repeat our most popular events when possible so you will have another opportunity to join us. There are also multiple other members-only events weekly that you can join in!
What if I need to cancel?
If you cancel more than 48 hours ahead of the scheduled event, you will receive a 100%. When canceled less than 48 hours before the start of your tour, you will receive a gift card that can be used on any future events. Please be courteous to your fellow Insiders and let us know if you can no longer attend so we can offer your spot to another person.