Great tour! Justin is super knowledgeable and he made the tour very and we learned a lot.

The tour was very interesting and our guide Mandy was very pleasant, accommodating and extremely knowledgeable. The overall experience was very nice. We’ll definitely take other tours. Thanks a lot for unforgettable experience!!

Excellent, fun and interesting!!!! The tour was just fantastic!! Justin was extremely knowledgeable and informative. He was patient with all the questions our group had!! I learned so much and really had such a good time. I cannot wait to go on another Untapped tour!! I will definitely be scheduling more tours for sure.

Fantastic NY Walking Tour I took the Penn Station tour. Tour guide Justin has deep knowledge of the history of the Station, back story, personalities, architecture. I've been in this station hundreds of times in the past 40 years and never "saw" the structures he showed us. He's personable and helpful and made this a "perfect 10" experience

Reminence of Penn station Justin did an excellent job showing us aspects of the old Penn station I never knew still existed. He is well spoken, touches on a number of different points, and doesn’t belabor any issue. He kept my interest the entire tour.

Fantastic!

Absolutely awesome! Took the Secrets of GCT tour with Justin this weekend and have done a private Subway tour with Justin in the past. Both were AMAZING. The tours are well planned out and chock full of interesting information. Justin is enthusiastic, very knowledgable and comes with visual aids/pictures including photos he has taken himself that really amplify the experience. You know you are learning from someone who has a passion for the secrets and history of NYC. Justin is approachable and makes sure everyone has a great experience. He texts prior to the tour to make sure you are appropriately prepared to get the most out of the tour and comes prepared with sanitized earpieces to ensure that everyone can hear him despite the loudest of subway trains or train announcements. Will definitely be taking more Untapped tours in the future and would not hesitate to recommend this group to anyone!!

One of the best NYC tours (especially for NYC natives) This was the best local NYC tour I'd been on in years (and I live in NYC). The tour should really be called "The History and Secrets of the NYC Subway." I thought Justin was great -- he knows so much, but he didn't overwhelm you -- he knew exactly how much information to give and truly the most interesting stuff. At two hours, it was just perfect. All I kept thinking was -- I can't wait to show off my new subway knowledge to my friends and kids. It was 100% cool.

“This was a great way to spend a Saturday and get to know NYC better - highly recommend for locals and tourists alike. Also a great COVID activity since Grand Central is quiet, it really gives you the space and opportunity to get some great photos and soak it in without commotion around you. Justin is a great storyteller and has really done his research on the history - highly recommend!”

This was a great way to spend a Saturday and get to know NYC better - highly recommend for locals and tourists alike. Also a great COVID activity since Grand Central is quiet, it really gives you the space and opportunity to get some great photos and soak it in without commotion around you. Justin is a great storyteller and has really done his research on the history - highly recommend!

Lots of fun John was a great tour guide. Even though we’ve lived all our lives in NY, we all learned some interesting facts about Grand Central. He kept us all engaged and we really had a wonderful time. Thank you John!

I love trains and booked this tour in a last minute trip to NYC. Justin was a great guide. Very informative, the Bluetooth earphones were a great touch, they made it very easy to hear him. I'm definitely going to look in to Untapped NY.

Brilliant tour by a scholar and storyteller! Our guide, Mandy Edgecombe, is a scholar in New Amsterdam! Additionally, she was a good story teller and brought New Amsterdam to life showing how the original settlers way of life still influences Manhattan culture and mindset.

Also, Mandy took into consideration weather, ducking us in and out of secret hiding spots to make sure we were comfortable the entire time. What a treat!

I highly recommend!

Excellent Tour, Very Informative Excellent tour. Justin knows so much about the history of Penn Station, and shares his love (and sometimes dislike!) for the place with everyone. I would definitely recommend this tour for anyone interested in NYC and transit history, or just if you want to know a little more about the US's largest train hub.

Great Tour! Great Host! Great Time! Too many highlights to list! It was a great tour and Justin is very knowledgeable and personable. The addition of the Moynihan Train Hall was a major plus.

Excellent tour! Have already signed up for the Penn Station as a result of how well this tour went! Mandy did a great job of showing us the history and special parts of Grand Central! She was knowledgeable and, frankly, very entertaining! She made a very “dry” topic (my wife’s word) so interesting that my wife paid attention and enjoyed herself! The time flew!

Grand Central TERMINAL! Fantastic private tour in October of Grand Central TERMINAL with phenomenal tour guide Gabby Hammond. Like any good educator she tailors the proceedings to both my interests and my intellectual deficiencies. Absolutely Fantastic! Due to pandemic restrictions we didn't take the elevator up to the fourth floor together so I delightfully get locked into the west stairwell.
As a Pennsylvania Railroad enthusiast who bleeds Tuscan Red, I put my total disdain for the Vanderbilts and the New York Central's Twentieth Century Limited on hiatus for the duration. There's only ONE way to Chicago, and that's on the Standard Railroad of the World's BROADWAY LIMITED. Real railroaders don't pussyfoot around the Alleghenies by taking the Lake route: They strap an extra engine on in Altoona and go OVER the mountains utilizing the Legendary Horse Shoe Curve. Enjoy!

What a great way to get to know the history of Grand Central Terminal, as well as other interesting NYC facts! This tour was super informative! Our guide knew EVERYTHING and more! We started in the main atrium, walked outside, walked near the tennis courts (you can’t actually see them) and the glass walkway (you can’t walk through it), stopped in front of Grand Central’s most famous restaurants and more. Listening devices made it easy to hear every word while maintaining a safe distance. Photos also provided historical reference. The guide was a great storyteller but also put emphasis on making sure we knew the facts and not just a great story. I would recommend this to anyone with a general interest in architecture or wanting to learn more about NYC history.

Great walking tour Victorian Brooklyn tour. Guide was great; loved the head set, appreciated the heat packs. Will definitely do more tours

Incredibly interesting and beautiful tour. The victorian flatbush tour was amazing. I've lived in the neighborhood for 12 years and learned more on 2 hours then the rest of my years here combined. Jeremy, the guide was incredibly knowledgeable about the whole neighborhood and it's history, not just memorized talking points.