Fantastic tour Jonathan was a fantastic tour guide. We had 17 people in our group and he knew all of our names after one introduction! He had a stage voice which projected so we did not need to wear any earphones in order to hear every word perfectly. Jonathan was enthusiastic and extremely knowledgeable and we saw and learned about so many incredible sites at Grand Central! Definitely recommend the tour!

The most enthusiastic guide and a wonderfully detailed tour We booked the Secrets of Grand Central Walking Tour towards the start of our honeymoon in NYC on Friday 16th August. We have done similar walking tours in European cities a few of years ago and have made the mistake of doing them too late in our stay to factor in the guides recommendations, so we made sure to schedule them in early this time.Jonathan was a passionate and enthusiastic tour guide who made special effort to learn everyone’s names and where they were from at the start of the tour, and acknowledging them throughout e.g. ‘Did you know Rachel that…’ which made the tour feel really personal and interactive. The content of the tour itself was fantastic and Jonathan pointed out small but wonderful details that we would not have noticed if we had just walked around ourselves. It also made me understand the history of transport and infrastructure from a different perspective. The tour has made me want to go away and do more research on New York’s History - particularly the Gilded Age (History Graduate & Teacher) upon our return to England. We enjoyed the food hall afterwards and will be returning to visit Campbell Bar later on in our stay - thanks for pointing this out to us Gossip Girl fans!This tour also served as a great introduction to the Gilded Age Walking Tour we did the following day. Thank you Jonathan - your energy was fantastic!Rachel & George

The most enthusiastic guide and a wonderfully detailed tour We booked the Secrets of Grand Central Walking Tour towards the start of our honeymoon in NYC on Friday 16th August. We have done similar walking tours in European cities a few of years ago and have made the mistake of doing them too late in our stay to factor in the guides recommendations, so we made sure to schedule them in early this time.

Jonathan was a passionate and enthusiastic tour guide who made special effort to learn everyone’s names and where they were from at the start of the tour, and acknowledging them throughout e.g. ‘Did you know Rachel that ’ which made the tour feel really personal and interactive. The content of the tour itself was fantastic and Jonathan pointed out small but wonderful details that we would not have noticed if we had just walked around ourselves. It also made me understand the history of transport and infrastructure from a different perspective. The tour has made me want to go away and do more research on New York’s History - particularly the Gilded Age (History Graduate & Teacher) upon our return to England.

We enjoyed the food hall afterwards and will be returning to visit Campbell Bar later on in our stay - thanks for pointing this out to us Gossip Girl fans!

This tour also served as a great introduction to the Gilded Age Walking Tour we did the following day.

Thank you Jonathan - your energy was fantastic!

Rachel & George

Rayn and secrets of Grand Central so special! We read reviews and did this tour! Loved it!!
Our guide RAYN was enthusiastic and informative and we didn’t want the tour to be over. Highly recommend

A Must Walking Tour of old New Amsterdam Mandy our tour guide was a wealth of knowledge from an historical perspective and anthropological perspective she had all the answers!!! Being a history buff it was great to enhance my recollection of NY ‘s past and walk in the footsteps of our ancestors. The personal connection that Mandy has to our forefathers was also an added plus. Remnants of New Amsterdam tour is a must thing to do for locals and tourists!!!

Wonderful Gilded Age Mansion Tour! Richard was so knowledgeable, friendly, and witty. The tour was a blast! Crazy interesting facts about families of the Gilded Age, and a nicely paced tour up to the MET. My partner and I went to the MET afterward, which was the cherry on top. Even if you know nothing about the Gilded Age, you’ll have a great time- we even got to enter a few buildings.

Informative Beauty Really enjoyed this walking tour. Richard was so knowledgable and open to questions. I learned a lot. Tour was very enjoyable.

Secrets or GCT The tour was amazing. Our tour guide was so knowledgeable and did a wonderful job. We learned a lot. It’s such a beautiful place. Thanks so much.

Great tour by Bob This was a fabulous tour. Great detail and many sites within and outside the terminal. Our guide Bob was very interesting and detailed in the information he shared. Highly recommend this tour.

Great Guide, Poor Customer Service Our guide, Cullen, did a very good job. He is very personable, thoughtful and with good breadth of knowledge. We saw many aspects of the building we would never have found without the tour.The tour description clearly states that each guest will be provided an earpiece, to better hear the guide. This didn’t happen, and there were times we couldn’t hear our guide - this was very unfortunate.We ran into serious traffic difficulties getting into the city, and reached out to customer service, as it was clear we would be late. Message told us to text a message. It took 15-20 minutes for each return message. Before we could get an answer, we were totally ghosted. So Customer Service is -1.

American History Comes Alive. Bob was great sharing the history, and architecture of Grand Central Terminal. I had read the book “The Masterpiece” a historical fiction novel by Fiona Davis, which features GCT prominently so I enjoyed Bob sharing the same history plus details, which made the novel come alive.

Excellent tour well worth the money Probably one of the best tours I have done around the world, Jonathan our tour guide was excellent, his knowledge and presentation could not be surpassed, I have passed through Grand Central many times without noticing some amazing features although I am a visitor to New York. However as said previously Jonathan was such an amazing guide, Definitely a must do tour

Very Interesting! Our guide, Jonathan, was so good! Our only complaint was the lack of any seating, which Untapped New York can’t control.

Grand central tour Rayn our guide was excellent and very knowledgeable and engaging. He spoke clearly and did not rush the group. We would definitely recommend his tour.

Must visit! I would highly recommend this tour. the guide shared many interesting facts and took us all over the building. Entertaining and fascinating.

Great! Had a wonderful tour, highly recommend! Our tour guide Jonathan was absolutely excellent. A wealth of knowledge/ information he was personable and enthusiastic!

A surprisingly quick 90 minutes This tour was the highlight of our trip to NYC. I wasn’t sure how interesting Grand Central would be, but the 90 minutes flew by. Richard was knowledgeable and energetic. We learned so much (and even visited a tennis court inside the station!) and the entire tour was entertaining and fun. I will recommend this tour to anyone visiting the city.

Fascinating tour of Grand Central Jonathan’s tour was amazing: such detailed knowledge of the history and development of Grand Central. Even my brother, now a fully fledged New Yorker discovered unknown nuggets. Jonathan involved everyone and as promised showed us those secret parts of the station.Highly recommended.

I highly recommend this tour Excellent tour. Very informative and friendly tour guide. Experienced and learned many interesting facts about Grand Central Station that could be easily overlooked while walking through the Station. I highly recommend the tour.

I highly recommend this tour Excellent tour. Very informative and friendly tour guide. Experienced and learned many interesting facts about Grand Central Station that could be easily overlooked while walking through the Station. I highly recommend the tour.